Privacy Policy 

Craftorb is committed to protecting your personal data and respecting your privacy.

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Data We Collect

We may collect:

• Personal information (name, email, billing/shipping address).

• Transaction details (purchases, payment information).

• Technical data (IP address, browser type, cookies).

• Marketing preferences (if you subscribe to newsletters).

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How We Collect Data

• When you purchase products or services.

• When you sign up for newsletters or create an account.

• Through cookies and analytics tools on our website.

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How We Use Your Data

We use your data to:

• Fulfil orders and provide services.

• Communicate with you about your orders.

• Send marketing emails (only with your consent).

• Improve our website and services.

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Legal Basis for Processing

We process your personal data on the following bases:

• To perform a contract (e.g., fulfilling your order).

• To comply with legal obligations.

• Based on your consent (e.g., for marketing emails).

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Sharing Your Data

We may share data with:

• Payment processors (e.g., PayPal, Stripe).

• Delivery services.

• Analytics and marketing platforms (only where consented).

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We do not sell your data to third parties.

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Data Retention

We keep personal data only as long as necessary for the purposes collected or required by law.

Your Rights

You have the right to:

• Access, correct, or delete your data.

• Withdraw consent for marketing.

• Request data portability.

• Lodge a complaint with the UK Information Commissioner’s Office (ICO).

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How We Protect Your Data

We use appropriate technical and organizational measures to keep your data secure.

 

Cookies Policy

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Last Updated: 02.08.2025

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What Are Cookies?

Cookies are small text files placed on your device to help our website function and improve your experience.

 

How We Use Cookies

We use cookies to:

• Make our website work (essential cookies).

• Analyze website traffic (analytics cookies).

• Remember your preferences (functional cookies).

• Provide relevant advertising (marketing cookies).

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Types of Cookies We Use

• Strictly Necessary Cookies: Required for the site to function.

• Performance & Analytics Cookies: Help us understand how visitors use the site.

• Functionality Cookies: Remember choices you make.

• Targeting/Advertising Cookies: Deliver relevant ads.

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Managing Cookies

You can:

• Accept or reject cookies via our cookie banner.

• Disable cookies through your browser settings.

For more information, visit www.aboutcookies.org.

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Changes to This Policy

We may update this policy and will post changes on this page.

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Contact Us

For questions, email us at: hello@craftorb.com